Privacy Policy

Certified Cosmetics
Transistorstraat 91-02, 1322 CL Almere
The Netherlands
T: +31 36 2036384
E: contact@certifiedcosmetics.com
KVK: 61064939
VAT: NL854189543B01

At Certified Cosmetics, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we process it, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

Certified Cosmetics is a full-service provider of cosmetic product safety assessments and laboratory testing. We collect and process personal data as part of delivering our services to cosmetic and soap manufacturers, including through our website: www.certifiedcosmetics.com.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Contact Information (name, email address, telephone number)
Company Information (company name, VAT number, Chamber of Commerce number)
Billing Details (address, bank account number, VAT ID)
Technical Data (IP address, browser type, location, website usage)
Documents & Product Data (formulations, labels, SDS files, and related materials for regulatory compliance)

3. How We Collect Your Data

We collect data through:

Our website contact forms and intake forms
Direct communication via email or phone
Online order placement or service requests
Downloads and interaction with our online tools
Cookies and analytics on our website

4. Why We Process Your Data

We process your data for the following purposes:

To fulfill our contractual obligations and deliver requested services
To comply with legal obligations (e.g. tax, EU regulation compliance)
To communicate with you regarding services, invoices, and updates
To improve our services and optimize our website
To provide you with information you request from us

We do not sell or share your data with third parties for commercial purposes.

5. Legal Basis for Processing

We process your data based on the following legal grounds:

Contractual necessity – to provide services you have requested
Legal obligation – to comply with regulatory and tax requirements
Legitimate interest – to manage and improve our business operations
Consent – where explicitly given, such as newsletter subscriptions

6. Third Parties and Data Sharing

We only share your data with third parties where necessary, such as:

Accountants and tax authorities (for invoicing and financial reporting)
Testing laboratories and regulatory experts (for CPSR and PIF services)
IT service providers (hosting, email, analytics)

All third parties are required to comply with GDPR and confidentiality obligations.

7. Data Retention

We retain personal data only for as long as necessary:

For legal and fiscal obligations (up to 7 years)
For the duration of the client relationship
For safety documentation retention (as required by EU cosmetic law)

Once data is no longer required, it is securely deleted.

8. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct or update your data
Request data deletion (“right to be forgotten”)
Restrict or object to processing
Request a copy of your data (data portability)
Withdraw consent at any time

To exercise your rights, contact: privacy@certifiedcosmetics.com.

9. Cookies

Our website uses functional and analytical cookies to ensure optimal performance and gather visitor statistics. You can manage or disable cookies in your browser settings. For more details, please review our [Cookie Policy] (optional if you have one).

10. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encryption, secure servers, and limited access protocols.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website with the date of the last update.

12. Contact

For questions, complaints, or requests regarding your privacy, contact:

Certified Cosmetics
Email: privacy@certifiedcosmetics.com
Phone: +31 36 2036384
Website: www.certifiedcosmetics.com